Terms of service

Terms of Service

Effective Date: July 2025
 Last Updated: July 2025

Welcome to Laddu Project!

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using our website or purchasing our products. By accessing or using the Laddu Project website or any of our products or services, you agree to be bound by these Terms.

1. Who We Are

Laddu Project creates and sells handcrafted, healthy laddus made with premium-quality nuts, seeds, and natural ingredients. Our goal is to offer nutritious, delicious snacks rooted in Indian tradition and adapted for modern lifestyles.

2. Eligibility

To use our website and place orders, you must be:

  • At least 18 years of age (or supervised by a guardian if under 18)
  • Legally capable of entering into binding agreements
  • Providing accurate, current, and complete information when requested

3. Products & Services

  • All our laddus are made in small batches using premium, natural ingredients.
  • We do not claim to treat, cure, or prevent any medical conditions.
  • Product availability, pricing, and packaging may change without prior notice.

4. Ordering & Payment

  • Orders must be placed via our official website or authorized channels.
  • Payment must be made at the time of purchase using approved methods (UPI, credit/debit cards, etc.).
  • We reserve the right to cancel or refuse any order for any reason, including suspected fraud or stock limitations.

5. Shipping & Delivery

  • We ship across India. Estimated delivery times are displayed at checkout.
  • Delays may occur due to unforeseen circumstances (e.g., courier issues, weather).
  • Delivery charges may vary by location and will be reflected at checkout.

6. Returns & Refunds

  • Due to the perishable nature of our products, we do not accept returns.
  • If you receive a damaged, spoiled, or incorrect product, please contact us within 24 hours of delivery with photos.
  • Approved refunds or replacements will be processed promptly.

7. Intellectual Property

  • All content on this website—including logo, branding, packaging, text, and product designs—is the exclusive property of Laddu Project.
  • You may not use our brand assets without written permission.

8. User Conduct

You agree not to:

  • Use the website for any unlawful purposes
  • Attempt to interfere with our servers or operations
  • Submit false or misleading information or reviews

9. Privacy Policy

Please refer to our Privacy Policy to understand how we collect, use, and protect your data.

10. Limitation of Liability

Laddu Project shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • Use of our products
  • Inability to access the website
  • Any error or omission in content or pricing

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting. Continued use of the website after changes indicates acceptance of those terms.

12. Contact Us

If you have questions about these Terms, reach out to us at:
 📧 info@ladduproject.com 📞 +91-9960517396 (WhatsApp Text Only) (🕙 Timing: Monday to Saturday, 10 AM – 6 PM)